A Tier-2 category Microfinance Bank Licensed by the CBN and operating in the south-western region of Nigeria requires the service of a dynamic result oriented microfinance banker, with a proven record of accomplishment, to serve as in the following capacities:

HEAD OF OPERATIONS

Job Description
 Oversee customer support processes and organize them to enhance customer satisfaction.
 Identify and mitigate operational risk.
 Monitor and supervise daily operations to ensure a free flow process.
 Create a strong professional workforce by developing competent individuals in the banking operations team.
 Cash management and provision.
 Oversee the booking of loans and other banking activities in compliance with due process
 Ensure client data is protected from the public and secured against fraud by enforcing access rights
and verification levels.
 Collaborate with heads of other units to develop best practices for successful banking operations
 Ensures the branch and vaults are opened and closed on a timely basis.
 Enforces dual control procedures at all times.
 Oversees teller duties and assists line with customer transactions during peak periods.
 Perform pre-audits to ensure ongoing adherence to compliance procedures.
 Stay informed of all deposit, business and consumer loan products.
 Design, develop and keep updated the Company’s Operations Manual and ensure compliance to all operational guidelines, processes, and procedures.
 Responsible for re-engineering business effectiveness, customer service, cost-effectiveness and controls.

 Central Operations – Account Services, Clearings, Payments, Cash Management/Reconciliation
 Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Company’s debit card activities
 Treasury Operations – Money Market and Derivative Products, FI Transaction activity, and 3rd Party Funds / Investment processing
 Credit Operations – Loan sanction fulfilment, & administration distribution (Retail, Business,
 Commercial Corporate, and Institutional segments) whilst ensuring the identification and management of underlying operational risks.
 Maintain proper teller and vault cash levels
 Any other activity as may be assigned by the MD/CEO

Job Requirement
 A bachelor’s degree in relevant fields with 4 – 6 years of work experience.
 Professional Qualification in Banking or Accounting will be added advantage.
 Must have proficiency in Information Technology (IT)
 Detailed knowledge of bank procedures and policy principles at all levels.
 Analytical and practical understanding of workflow, capacity planning/optimization, and process implementation.
 Strong planning, organizational, and time management abilities.
 Strong Leadership, team management, development, and mentoring.

 Ability to translate local regulatory requirements into a thorough knowledge of Operational routine
in the bank.
 Thorough knowledge of Cash Management, Account Services, Clearing, and Payment functions.
 Extensive knowledge of Treasury Operations and Electronic banking.
 Relationship building, negotiation, problem-solving, and troubleshooting
 Ability to proactively identify roles requiring attention.

THE FINANCIAL CONTROLLER
The position is a top management position who reports to the Managing Director and the Board of the Bank.
The Financial Controller undertakes all aspects of financial management, including corporate accounting, regulatory and financial reporting, financial risk management, budget and forecasts preparation, as well as development of internal control policies and procedures.

Qualifications, Experience and Skills Requirements:
 B.Sc./M Sc. degree in Finance or Accounting
 Professional qualifications such as ACA, ACIB, MCIB and CPA
 Proven working experience in Operations and Finance department of banks for over five years with overall banking, accounting, and finance experience
 Proficiency in Information Technology
 Experience with general ledger functions and the month-end/year end close process
 Excellent accounting software user and administration skills.
 Strong communication, presentation, and interpersonal relationship skills

Successful Candidate must be capable and willing to:
 Manage all accounting operations including Billing, Account Recording, Account Posting,
 General Ledger Balancing, Financial and Management Accounting, Inventory Accounting,
 Revenue Capturing and Cost Control.
 Develop and document business processes and accounting policies to maintain and strengthen
internal controls.
 Coordinate and direct the preparation of the budget and financial forecasts and report variances.
Prepare and publish monthly financial statements on a timely basis.
 Coordinate the preparation of Financial and Management Accounts for the use of Executive
 Management and Board of Directors.

 Coordinate the preparation of Statutory and regulatory reports and Support month-end and year-
end close process.

 Research and resolve technical accounting issues for regulatory and prudential compliance.
 Ensure quality control over financial transactions and financial reporting.
 Prepare the periodic Financial Statements on a timely basis, in readiness for the External
 Audit and liaise with the External Auditors for successful annual audit.
 Manage and comply with local, state, and federal government reporting requirements, IFRS, and tax filings.
 Carry out additional duties of financial controller, as may be assigned by the Executive Management.
Method of Application: Interested and qualified candidates should forward their applications and Curriculum Vitae on or before Friday, November 15, 2024, to: a.funmilayo@resortconsult.com using the job title as subject.

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